The Health and Care Professions Council is a UK-wide regulator, committed to delivering high quality, efficient regulation in order to protect the public. We regulate 15 professions, including paramedics, radiographers, occupational therapists, and biomedical scientists.

We regulate by:

• deciding what it takes to be a member of one of our professions;
• approving education programmes which will produce competent graduates who are safe to treat people;
• keeping an accurate register of people who are legally able to call themselves one of our 15 professions; and
• investigate when a professional isn’t meeting our expectations of safe practice and conduct.

The HCPC is full of talented and committed people with a shared purpose of protecting the public. And while we’re all unique, we share something in common. It’s the values by which we live and work: Fair, Compassionate, Inclusive, Enterprising.

About the role

Our aim is to be a high performing regulator which delivers forward-looking regulation underpinned by strong data, collaboration and compassion. The Health and Care Professions Council (HCPC) is looking for a detail-oriented and proactive Accounts Receivable Specialist to join our finance team. You will play a vital role in ensuring the accurate management of financial transactions, including invoicing, credit control and supporting registrants with their financial queries.

Key responsibilities

• Manage the accurate generation of sales invoices using Business Central.
• Handle credit control, run aged debtor reports, and act on overdue payments.
• Process Direct Debit mandates, amendments, and rejected payments.
• Resolve complex registrant queries related to financial transactions, via phone, email, or letter.
• Reconcile data between Business Central and the CRM system, ensuring financial accuracy.
• Prepare and process refunds for applicants and registrants.

About you

• Experience in accounts receivable or a similar finance role.
• Proficiency in Microsoft Dynamics 365 Business Central and CRM systems is desirable.
• Strong knowledge of Direct Debit processing and credit control practices.
• Excellent communication and organisational skills, with high attention to detail.
• Excellent relationship and stakeholder management skills, at all levels of the organisation.
• A positive, proactive and curious mind-set with the experience to apply critical analysis and judgement when faced with challenges; ensuring these solutions are customer focused and balance the wider needs of the organisation.

This role is exciting, fast-moving and plays a key role in the continued success of the business. If you're passionate about systems and data and enjoy finance business partnering, where you can make a real difference, and can see the direct impact your contributions can bring to an organisation, then this role is for you.

About the department

Helping our colleagues grasp their potential, realise their ambitions and exceed expectations is what drives our Finance team. We work compassionately and collaboratively to create the ideal environment for our colleagues to be exceptional and to deliver the sort of experience our registrants both deserve and expect. Working as the trusted voice of Finance across the organisation, the team is encouraged to deliver innovative approaches with lasting impact.

Closing Date: 13 December 2024 (All vacancies will close at 1pm)

Interview Date: w/c 06 January 2025

Further information on this role is detailed in the job description and person specification.

HCPC's vision is to be recognised as an actively anti-discriminatory organisation that upholds and promotes best practice in equality, diversity and inclusion and an active ally for change. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the HCPC.

Our values underpin what we do and how we do it, to help us operate to high standards and effectively as a regulator and employer. In addition to the core competencies for this role, we will also assess you against our values during the selection process: Please refer to the HCPC Values and Behavioural Framework.