About the role: 

Registration Advisors are required to assist prospective registrants with their application process and respond to enquiries both on the telephone and in writing. A core responsibility of the role is to process application for registration while providng a high level of customer service.
 
About you: 

You must be able to demonstrate your ability to handle a high volume of complex and sometimes challenging calls in a professional manner. You will be passionate about always delivering excellent customer service. You must be able to demonstrate your ability to provide administrative support including ensuring information is accurate and kept up-to-date. You must possess excellent customer service skills and work collaboratively in a team environment.
 
Four Registration Advisor roles available

• 3 Registration Advisors (Fixed-Term, 12 months)

• 1 Registration Advisor (Permanent)

 Application Information

To apply for this opportunity, please submit a cover letter/supporting statement along with a copy of your CV.
 
Closing Date: Tuesday 15th October 2024
Interview Date: w/c 28th October 2024
 
Further information on this role is detailed in the Job Description and Person Specification.
 
HCPC’s vision is to be recognised as an actively anti-discriminatory organisation that upholds and promotes best practice in equality, diversity and inclusion and an active ally for change. We are a Disability Confident employer and aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the HCPC. We will make reasonable adjustments and adaptations to ensure the recruitment process is inclusive and barrier-free and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to have a confidential discussion on how we can support you, please contact recruitment@hcpc-uk.org.
 
Our values underpin what we do and how we do it, to help us operate to high standards and effectively as a regulator and employer. In addition to the core competencies for this role, we will also assess you against our values during the selection process: Please refer to the HCPC Values and Behavioural Framework.